Learning 2009 – Innovation with Elliott Maise

I had the pleasure and privilege recently of participating in Elliott Masie’s innovative Learning 2009 meeting in Orlando, Florida.  This was a gathering of over 1300 corporate education professionals whose job is to make sure that every employee is up to date in everything from corporate policy, new technologies, new products, regulatory requirements and the latest leadership strategies.   Given these times of exponential change and tightened budgets, these learning leaders have challenging tasks to accomplish.

And it wasn’t just corporations.  There were folks from professional societies and universities looking for new ideas.    Many government agencies from the Veterans Administration to the CIA  (The CIA has its own University) to representatives from each of the military services were present.   Like many organizations today the theme was how to do more, better, for less. 

The entire conference is loaded with innovative strategies that help participants learn faster and more productively.  Some examples:

1. During plenary sessions everyone sat at 6 or 7 person round tables.  It’s a huge room, but it is more friendly and encourages discussion.

2. Occasional 2 minute breaks were provided to encourage within-table discussions. 

3.      A Twitter feed was posted on a huge screen behind the speakers.  The MC (Elliott) periodically resteered the conversation to address a question or comment.

4.      An audience response system was employed periodically for assessing audience understanding and opinions, and occasionally to have fun.

5.      Guest speakers were interviewed by Elliott, Meet the Press style, to focus their talk on the learning aspects of whatever they do. 

6.      Guests included Capt Sully Sullenberger (who had never landed a plane on water before his experience on the Hudson), Malcolm Gladwell (talking about high performance outliers) and Betsy Meyers (COO of Obama’s election campaign). Great learning experiences.

7.      A few big names were brought in by low cost, high resolution video for a quick 5 to 10 minute interview.  That’s walking the talk on cost effectiveness.
new balance outlet
8.      The many vendors were organized in a standardized format equipped with large monitors.  The focus was content, application and learning, not hype.  Everybody is a learner.

9.      The majority of the meeting was spent in many small interactive courses run by experienced learning professionals.  This was a great example of harnessing the collective intelligence of the participants.

10. Perhaps the most interesting activity was the presence of 6 students from Champlain College’s Emergent Media Division who were given an assignment at the beginning of the meeting to develop a learning APP for the iPhone (smart phones are an increasingly valuable tool for instant and convenient e-learning.   They were told to interview at least 200 attendees, to select a group of advisors from them and to develop an APP that can be used for “On Boarding” new employees to any organization (history, policy, organization, how to do just about anything, who’s who, where everything is with maps and GPS).  They completed their task by the last day of the meeting and demonstrated it.  It was extraordinary and an incredible example of collaboration effectiveness.

 

I go to many different types of meetings and conferences all over the world.  Like you I want to use my time well…to learn, to be inspired, to make good new connections and have great discussions with old connections.

Elliott passed this test with flying colors.”

Hundreds of Heads are Better than One

Last week we made the important distinction between Social Networking and Collaborative Networking in an attempt to assist you in deciphering which option is better for your organization.  This week I wanted to share an example of  a community using both.

The general rule of thumb for anyone seeking a diagnosis for any condition is to always seek a second opinion.  Well, now you can seek hundreds of opinions!  A number of ‘diagnostic’ medical sites have cropped up across the web, giving patients the opportunity to describe their symptoms to a network of medical professionals and seek diagnosis (This application would be considered social networking as it benefits the individual – see last post).

One such site “Doctors Lounge” not only provides visitors the opportunity to seek diagnosis from a large network of doctors, it also provides the health care professionals a space to collaborate on articles, projects and even patient care issues (This is collaborative networking – see last post).

The medical community seems to be leading the charge integrating Social and Collaborative networking into their practices.  This is an encouraging thought – I don’t know about you but if my doctor was having trouble with a diagnosis or treatment of mine I feel much more secure knowing that he/she has a network to collaborate with on solving this problem.  A diagnosis agreed upon by 100 doctors is by far more reassuring than one prescribed by a single physician.

The question is of course whether your doctor participates in these collaboratives?  It is likely that membership in medical networks will become a qualifier for selecting a family physician and perhaps even a licensing requirement………………………… I know I will be asking mine.

Social vs. Collaborative Networking – Distinctions Revealed

When you think of social networking you immediately think of Facebook, MySpace and Twitter, so what comes to mind when you think of collaborative networking?

If you are like most people I have asked this question your response was probably something like ‘aren’t they the same thing?’, and of course the answer would be no, they are not and the primary distinction between them is in the value that is created from each.

Social networks are characterized by one to one connection versus a collective gathering virtually in one space to work on a single project or problem as is the case with collaborative networks.  With the instance of the popular social networking site Facebook for example the value created is to the individual and the benefit of his/her connections.  On the other hand a collaborative network such as MindTouch allows groups of people to collaborate efficiently and effectively to produce results that add value to the enterprise or collective as a whole rather than the individual.

That isn’t to say that social networks can’t benefit your business but rather that they will do so through one to many advertising and one to one contacts rather than through collective decision making and problem solving.

So keep in mind when/if you are considering integrating a networking application into your business enterprise:  If you are looking for people (potential sales leads, recipients of advertising, potential future colleagues) go for a Social Network.  If you want to connect the disparate groups (departments, divisions etc) to collaborate to address issues and projects with tangible results go with a Collaborative Network.

Gaming for Learning

At Kingbridge we host conversation forums on collaboration topics with global relevance.  In 2007 we hosted Game Change a forum focused on immersive and experiential learning through emergent media.  We convened a community of interest including leading experts from academia, business and technology to accelerate the convergence of revolutionary technologies with the science of pedagogy. Gaming in  particular has proven to be a force of change in the way people learn today.  It has already proven effective in many technical and skill building applications such as surgical training, NASA education and even military training.

One of our partners in design and execution of Game Change was Anne DeMarle, Director of the Emergent Media Centre at Champlain College in Vermont.  Anne, in collaboration with the United Nations and The Population Media Centre, is now venturing beyond technical applications of gaming, towards gaming for behavioural change with the UNFPA Game to Prevent Violence Against Women project in Cape Town, South Africa (You can follow the project’s research and development through the team’s blog).

This shift in gaming for behavioural and social change will dramatically change the landscape of social learning.  Group dynamics training in the workplace and social change orgainzations across the globe will be able to adopt this new avenue for experiential learning.  Particularly, with computer based games the reach of the Internet will allow smaller groups to reach a much greater proportion of the global population resulting in a profound shift in awareness.

We will be watching for these advancements and keep you posted!